Our values

• Time savings: the user must save time with the new tool in place.
  
• New ways of working: the contribution of information technology must allow new ways of working together, opening up new horizons for each to accomplish their mission.
  
• Intuitive and user-friendly: the user must have fast and easy access to the 20% of essential functions that are used 80% of the time, without being swamped by functions that are rarely used.
  
• Rich in business content: the user must be able to directly access pertinent information and business content from within the functional context of the application.
  
• Design and ease of use: regular use of a tool is pleasant thanks to refined design, good ergonomics, and rapid navigation.
  
• Adaptability: an application is a living system that must continually adapt and evolve in the face of new needs and new boundary conditions, etc.

Ivalua’s organization and teams are focused entirely on end user satisfaction.  In practice, this translates into many characteristics and innovations that are exclusive to Ivalua:

• The integration of business experts in our R&D teams
• An Ivalua web design studio at the heart of our product development team
• Assigning an Ivalua Director to each client account, in charge of quality and client satisfaction
• A team dedicated to client support and application maintenance (for patching and upgrading), with guaranteed turn-around time 
• The integration within our solutions of the best tools that promote collaborative work (workflows, blogs, etc.)
• The development of the SCAN technology, Ivalua’s rapid search and content display system
• Standard interfacing of our solutions with Microsoft Office’s common tools (Excel, Word, Outlook)

Finally, we are convinced that beyond the intrinsic quality of our software solutions, their successful implementation depends on strong values, cultivated daily by our teams and shared with our clients:

• Customer first 
• Team spirit and sense of collective purpose
• Empowerment
• Agility
• Search for simplicity
• Analytical thinking
• Listening skills and open-mindedness
• Personal development