Services Procurement

Ivalua - Spend solutions > Products > Buyer > Service Procurement

Purchase the right level of service at the best price
Comply with the legal framework inherent to the purchase of services
Rigorously manage the execution of a contract

Ivalua Buyer’s Services Procurement solution was designed specifically to take into account the standard characteristics of this type of purchases, particularly from a legal standpoint.

First, the solution allows end to end collaborative management of the different stages of the purchasing process, while including all of the participants: requisitioners, buyers, legal counselors, procurement management and vendors.

Once the purchase requisition is entered into the tool, it can be attached to a pre-existing master agreement or trigger a sourcing event that the buyer will manage, end to end. In a few clicks buyers can then create a consultation with the help of pre-existing templates, adapted to each type of service; they can select the providers to be consulted using the detailed criteria of the supplier repository, closely follow the activities of the service providers consulted, and invite colleagues to evaluate the offers.

At the end of the process, they obtain comparative analyses of the submissions based on qualitative and quantitative criteria which allow efficient sorting of the offers and selection of the most pertinent. All that’s left is to generate the service contract from pre-existing templates and the parameters of the deal.

From the executives’ perspective, the reporting module provides strategic assistance in decision making, with visibility on service contracts and purchasing projects underway and performance indicators by entity / buyer / product or service category / geography.

Main functionalities

Benefits

Our advantages

Services

Deployment modes

Definition and validation of needs

Configurable needs evaluation form
Issuance of a service purchase requisition by a requisitioner based on pre-existing templates
Validation workflow of service purchase requisitions
Assistance with the selection of a list of service providers

Consultation and selection of service providers

Set up and distribution of a consultation file
Capture of service provider responses via extranet from templates adapted to different types of service
Collaborative evaluation of service provider submissions
Decision support in the selection of a provider using quantitative and qualitative criteria

Contracts and follow-up

Assisting the creation of the contract, based on existing templates
Setting of alerts tied to key dates of the contract including legal deadlines
Service evaluation scorecard for the use of requisitioners
Analysis of the purchasing agents’ evaluation
Reporting based on key performance indicators by service provider, requisitioner, buyer, service category, profile, and type of assignment / service

Better control over services spend (reduction of purchasing costs in the order of 10%)
Productivity gains in the services purchasing cycle, in the order of 30%
Normalization of services purchased with an improvement in the quality of service
Time saving for the supplier, who can now submit a structured and detailed response through the tool
Faster sorting of the offers and better decision support

End to end coverage of the services purchasing cycle
Collaborative tool connecting requisitioners, buyers and service providers
Response templates relevant to the type of services purchased
Template-based service contract creation
Specific indicators to monitor compliance with legal guidelines
Simplified supplier contract management (signing, renewal, expiration)

Ivalua’s teams and consulting partners provide the skills and expertise necessary for the successful deployment of the Spend Analysis tool, and for the best possible use of the analyses that it produces.

Design and configuration

Starting with the client’s functional specifications, Ivalua experts work in close collaboration with their teams to configure the activated modules, set up the validation workflows, the alert systems, the data import, treatment and export procedures, the interfaces with other tools and the analytical indicators and reports.

Data migration

It is important to migrate existing historical data to Ivalua Buyer, to maximize the analytical potential of the system, right from the start of production.

Ivalua assists customer’s data migration with its ETL tool (extract, transform, load), to mass transfer historical data from existing sources (Excel, other information systems, ERP, etc.).

Integration

Ivalua’s teams install the interfaces necessary to perfectly integrate Ivalua Buyer into each client’s environment, using our standard connectors designed for the principal ERP (Enterprise Resource Planning)/accounting systems on the market.

Training

In addition to the application documentation and existing help screens, Ivalua and its partners offer onsite training or e-learning courses adapted to each type of user group.

Acquisition

The software is licensed and installed locally by the client. The client’s IT service takes charge of the administration of the application. They can subscribe to the application maintenance and user support services provided by Ivalua as they see fit.

SaaS

Ivalua’s SaaS offer includes the provision of the application, the maintenance and the hosting of the software on account of the customer. This comprehensive service is offered over a contractually determined period for a monthly fee.

On Demand

The On Demand offer allows the client to subscribe to the same service as in SaaS mode, but over a much shorter period, linked to a particular event: for example, an RFQ or an auction. Therefore, pricing is established on an event-by-event basis and on the frequency of tool usage in order to manage these events.

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