Too many cooks in the Procurement kitchen

During the recent Ivalua on Air conference in Paris we hosted a roundtable on Best Practices For Deploying A Global Spend Management Solution. It was a great honor to have Blaine Hurley, Senior Director for Sourcing Excellence at Whirlpool, Matteo Perondi, ‎Group Procurement Strategy & Delivery – Procurement Excellence Head at Generali and Paul Noel ‎SVP of Procurement Solutions at Ivalua sharing their expertise and knowledge on global project management. They also shared a few cooking tips!

So, for those of you who were unable to attend the conference, here is their recipe for success:

logo ivalua The most important part of a spend management project is data…good data! When you want to prepare a good dish it is not enough that you have the skills of a chef. You need good ingredients, fresh ones in the correct season that can fit together well. In the same way, for an effective spend management program, you need good data. Once you decide on the data you need and that you can get, then you can decide which departments should be involved.
logo ivalua Involve all internal participants in the early phase of the project: Finance, Legal and IT.
logo ivalua Think globally but act locally. Align global processes and standards as much as possible, keeping in mind some parts of the world have different regulations that require some variance in process flow. Understand the local while thinking of the global consequences.
logo ivalua Get global and local teams to work together. One participant noted that his global team helped with regional design sessions because they brought a global perspective and helped break barriers at the regional level with creative ideas and new thinking.
logo ivalua Distinguish between what is immediately needed and what you eventually want. Roundtable participants suggested thinking about taking a “crawl, walk, run” approach in everything you do during the specification and planning phases. It helps to focus on what’s critical and possible first.
logo ivalua Keep in mind that change management is the single biggest challenge of any project, especially when you are talking about a multi-year, multi-phase project in many regions around the globe. It must start from the initial proposal and never end. Each region and group impacted by the program must understand why they need to change, what benefit they get personally by changing and feel like they have some ownership to this change through direct input and involvement. Change management is much more than training and communication, it is your opportunity to win the hearts and minds of the organization and must be a full time priority at every level of the company.
logo ivalua Upfront preparation is your best defense against delays. Second is strong program management. A good project manager needs to hold all people accountable to meet their commitments and to manage through the development of a clear process workflow and project schedule with milestones so that everyone has visibility into who is required to do what, and by when.
logo ivalua Engage interest and support from employees and users by showing them how we can improve their quality of life and efficiency by sharing the vision of current vs future state. Give them a reason to “want” to change.

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