Many industries today are facing significant disruption. The sources vary, including new business models, regulations, changing customer expectation, tariff wars and other dynamics. Ensuring supply chains are agile, operating at peak efficiency and delivering maximum value is critical to ensuring organizations adapt and thrive. In this keynote hear how Cleveland Clinic, a renowned innovator in health care, is transforming its procurement and supply chain to maintain and extend its competitive advantage.
Simrit Sandhu is the Chief Supply Chain & Support Services Officer at Cleveland Clinic. In this role, Ms. Sandhu leads a multi-disciplinary team that spans sourcing, procurement, materials management, and support services, including food service, linen and laundry, patient transport, Cleveland Clinic’s Red Coat program and service express (call center). During her time at Cleveland Clinic, she has developed and implemented a change management program and infrastructure that redefined supply chain from a site specific department to an organizational strategic imperative enabling the enterprise to save over $560M since 2010. Her spend portfolio spans clinical, non- clinical and pharmacy totaling $3.5 billion, comprised of Cleveland Clinic’s 18 hospitals, 18 ambulatory care centers and 180+ physician offices.
Ms. Sandhu joined Cleveland Clinic in 2007 and has led its Supply Chain transformation journey. She created an intelligent supply chain that illuminates end-to-end spend and eliminates unnecessary variation and waste deploying state of the art processes and technology infrastructure. She has more than 15 years of experience in supply chain management, including healthcare supply chain, materials management, group purchasing and business development. In 2015, in partnership with Vizient, she helped launch a joint-venture supply services company called Excelerate which spans 73+ members today.
Simrit received her Bachelor’s degree from Michigan State University and continued her education journey at Boston University where she obtained a MS degree in Information Systems along with a MBA.