Contact – FAQ

Have questions?
Our Ivalua Team is here and ready to help!

Email us at


Why will the event be virtual in 2021?

With the sanitary context in the world, we would like to be sure to preserve the healthy of each of you. For sure, a physical event is better to see you but we are sure that will be very nice to discuss between together and peers on virtual. We will do our best to give you an amazing immersive experience with us.|


What’s the cost to attend?

Ivalua NOW Europe 2021 is a complimentary conference. No matter where you are in your procurement journey, we welcome all procurement and supply chain professionals to join us in hearing best practices, industry trends, and the opportunity to network with your industry peers.


I’m interested in attending the dedicated Customer Day, but not the entire conference.

Do I still need to register?

Yes, please register with your “customer” profile and indicate which activities you will be attending given the questions provided on the registration form.


When do I need to register by?

The earlier, the better! 


I can no longer attend and need to cancel my registration.

Please email us at One of our team members will assist you.

Will we have the support to be sure to connect at the virtual platform?

Yes, for sure! You will receive some emails before the event to test your connexion and to be sure to be ready. During the event, you will have access to the helpdesk center and we will give you support to live a wonderful immersive experience.