About Commonwealth of Virginia Department of General Services

The Commonwealth of Virginia became a state on June 25, 1788, operating under a governance framework established by its 1776 Constitution, outlining the executive, legislative, and judicial branches.

Challenges

  • Aging user interface: The user interface was aging and viewed as less intuitive compared to modern eCommerce standards.

  • Supplier network barriers: The supplier network heavily leveraged by the previous provider imposed fees, relationship barriers, and technical hurdles.

  • Patchwork of different tools: The legacy system had become a patchwork of different tools over many years instead of a unified platform.

Benefits

  • Unified Source-to-Pay platform: Transformed over $10.8 billion in annual spend into a single, unified engine for efficiency, transparency, and statewide value.

  • Massive annualized savings: Achieved $5M+ annualized savings across the state’s procurement ecosystem.

  • Drastic cycle time reduction: Decreased the average solicitation cycle down to 69 days, from 121 days in the previous Fiscal Year.

Trusted by Hundreds of The World’s Most Admired Brands


Proud to maintain the industry’s leading customer retention rate for 20+ years.

Logo - IKEA
Logo - Cleveland Clinic
Logo - NYC
Logo - ArcelorMittal
Logo - Rolls Royce
Logo - Bell
Logo - Whirlpool
Volkswagen
Logo - Crédit Agricole
Bvulgari
Logo - Booking.com
Booz Allen Hamilton
Logo - Michelin
Logo - Flex
Louis Vuitton