Privacy Policy

Ivalua is committed to protecting the privacy of its users’ Website. We respect your right to privacy and we are dedicated to establishing a trusting relationship with all individuals who visit www.ivalua.com

Your personal data belongs to you. We have a strict do-not-sell policy that we take very seriously. This means that we do not sell your personal account information, subscriber details, or contact list.

This policy outlines our personal information handling practices for this website. Please read this Privacy Policy carefully so that you are fully informed about our privacy policies. If you do not agree to these terms you should terminate your connection to the website and not engage in further activities on the site. If you have any questions concerning this Privacy Policy, please e-mail us at privacy@ivalua.com

This Privacy Policy describes how Ivalua (“Ivalua”, “we”, “us”, or “our”), collects, uses and shares personal information of users of www.ivalua.com (the “Website”). This Privacy Policy details how we safeguard the privacy of our on-line users on the Website and does not apply to information that may be collected by us off-line or via other websites.

What we collect

Information You Give Us. We collect information that you directly give to us on our Website.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Website.

Information Automatically Collected. We automatically log information about you and your computer.

Cookies. We may log information using “Cookies”. Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. This type of information is collected to make the

Use of personal information

Some of the information we collect on this Website is considered private and personal. The personal information that we collect is only the information that you have submitted to Ivalua. We use your personal information as follows:

  • to send you requested information on our products and services;
  • to provide you with information about new products and services;
  • to respond to comments and questions and provide customer service;
  • to operate, maintain and improve our sites, products, and services;
  • for marketing purposes and market research;
  • to internally administer this Website and to help us improve our services; or
  • to comply with applicable laws or regulations and to protect, investigate and deter against fraudulent, unauthorized, or illegal activity.

Sharing of personal information

We will only share personal information with others as follows:

  • With your consent.
  • When we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets.
  • With those who need it to do work for us.
  • For legal, protection, and safety purposes.
    • To comply with laws. The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law. You will be notified, as required by law, of any such uses or disclosures.
    • To respond to lawful requests and legal processes in the course of any judicial or administrative proceeding or investigation, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized) and in certain conditions in response to a subpoena, discovery request or other lawful process or request.
    • To protect the rights and property of Ivalua, our agents, customers and others. This includes enforcing our agreements, policies and terms of use.
    • In an emergency. This includes protecting the safety of our employees and agents, our customers or any person.
    • To enforce this Privacy Policy and to protect our rights herein.

Except as otherwise described in this Privacy Policy, or where a user is expressly informed otherwise, we do not sell, rent, share, trade or give away any personal information to any third parties.

Use of cookies

Ivalua may use cookies to store user’s preferences and to record services session information. At our discretion, we may use both “session cookies” and “persistent cookies.” More specifically, we may use session cookies to confirm that users are logged in thereby making it easier for users to navigate our services. These cookies terminate once the user closes the browser. A persistent cookie, on the other hand, remains on the hard drive for an extended period of time. Note also that, on some Internet browsers, users may optionally use a cookie to remember their e-mail address in order to automatically log in to the Website.

By using our site you agree that we can place cookies on your device as explained below. If you want to remove existing cookies from your device you can do this using your browser options. If you want to block future cookies being placed on your device you can change your browser settings to do this.

Please bear in mind that deleting and blocking cookies will have an impact on your user experience as parts of the site may no longer work. Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.

We do not use cookies to collect personal information from you which you did not intentionally submit to us, other than as stated in this Privacy Policy. Aggregate, non-identifying statistical data may be used for any lawful purposes, including statistical analysis, marketing or similar promotional purposes. Please note that Ivalua may allow third parties that are presenting third party content on some of our pages to set and access their cookies on a user’s computer. Third party provider’s use of cookies is subject to their own privacy policies, not this Privacy Policy.


The Website may contain links to other websites, including links that are placed there by Ivalua, such as links to third party resources. Please be aware that Ivalua is not responsible for the privacy policies or practices on other websites. We encourage all users of the Website to be aware of when they leave our Website, and to read the privacy policies of each and every website that collects your personal information. Our Privacy Policy only governs information collected on this Website.

Correcting/updating or removing information

Users may request to modify or remove most of their personal information at any time by contacting Ivalua at privacy@ivalua.com. Removed information may persist in backup copies of the Website indefinitely, but such information will continue to be protected under the terms of this Privacy Policy.


Ivalua implements reasonable security measures designed to protect your personal information.

Privacy policy subject to change

From time to time we may make changes to our Privacy Policy, and we reserve the right to change our Privacy Policy at any time. If we make changes, we will post them on the Website. Your continued access or use of the services after any such changes constitutes your acceptance of the new Privacy Policy.

Contact us

Please notify us if you believe your privacy rights have been violated by Ivalua. You may reach our privacy contact at privacy@ivalua.com. Our privacy contact can provide further information about this Privacy Policy and Notice and the policies and procedures set forth herein.

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