Supplier Information Management
Let supplier information help, not hurt
Simple, quick onboarding
User and supplier self-registration, qualification, and onboarding of all suppliers quickly and efficiently.
Gain deeper supply chain insights
Suppliers register their key sub-tier suppliers, assign them to commodities and contracts, and assess their risk.
Collect and validate information
Let suppliers provide the required information, including certifications, qualifications, and financials.
Segmentation and approval
Utilize supplier segmentation and a configurable workflow to address changes and updates.
Access to a portal with complete profile, information, and transaction management capabilities.
A central console providing an integrated and actionable view on supplier risk management
Assess supplier risk factors important to you
Obtain and validate information using Supplier Risk Center and its extensive partner ecosystem. Configure risk types, metrics, surveys, and scorecards to meet your business needs.
Quickly view and segment suppliers
Visualize suppliers' and associated sub-tier suppliers' risk as a supply chain and sort across risk levels, risk factors, status, and other criteria to segment and prioritize actions.
Incorporate 3rd party data from wide ecosystem
Connect external risk data sources to get a complete risk picture, including partners like Dun & Bradstreet, GRMS, ecovadis, Tealbook , Bureau Van Dijk, and riskmethods.
Proactive mitigation and campaign management
Set business rules and metrics to ensure teams are notified of risk events early and automate the collection of information to ensure supplier and contract risk data stays current.
Track and resolve issues across all supplier activities
Focus on high priority issues
Identify, gather, and resolve supplier related issues including deliveries, non-compliance or quality issues, invoices exceptions, and service level agreements.
Categorize, manage issues, and verify the follow-up actions; resolve the issues while informing stakeholders through workflows
Track progress of the actions with real-time alerts and notification on issues, actions, and resolutions.
Work closely with suppliers to improve performance, mitigate risks, and drive innovation.
Tailored Collaboration Plans
Select from a comprehensive list of plans to address specific opportunities including corrective actions, performance, risk mitigation, and innovation.
Visibility and accountability
Gain visibility and report on key metrics shared between business stakeholders and suppliers. Assign actions and track ongoing status.
Project management functionality for complex improvement plans and access to previous projects
Gather and understand performance data to inform users and drive smarter decisions
Evaluate and analyze suppliers across multiple performance and risk dimensions and prevent issues before they occur.
Evaluate quality, responsiveness, capacity, productivity, total cost of ownership, and stakeholder satisfaction.
Full campaign management tools to support evaluations (templates, communications, stakeholders, etc.).
Global, configurable performance scorecard
A complete and configurable performance dashboard to monitor performance and deliver actionable insights.