Supplier Management

All your supplier information, risk and performance in one place

Procurement Metrics that Matter in 2020 Ardent Partners' Annual Survey Results of Chief Procurement Officers

SRM Dashboard View

Suppliers are the key to it all.

Collaborate with them to get accurate information, assess risk and improve performance while informing all procurement activities.

With the right team and the right technology, true digital transformation is possible. Ivalua’s platform empowered us to realize virtually 100% paperless procurement and account payable processes. The ease of use and supplier friendly model delivered rapid value, and the flexibility helped bring our talent’s best ideas to life to build a competitive advantage.
William Mertz Procurement Director

Supplier Information Management

Let supplier information help, not hurt

  • Simple, quick onboarding User and supplier self-registration, qualification, and onboarding of all suppliers quickly and efficiently.
  • Gain deeper supply chain insights Suppliers register their key sub-tier suppliers, assign them to commodities and contracts, and assess their risk.
  • Collect and validate information Let suppliers provide the required information, including certifications, qualifications, and financials.
  • Segmentation and approval Utilize supplier segmentation and a configurable workflow to address changes and updates.
  • Supplier Portal Access to a portal with complete profile, information, and transaction management capabilities.

Risk Center

A central console providing an integrated and actionable view on risk

  • Assess risk factors important to you Obtain and validate information using Risk Center and its extensive partner ecosystem. Configure risk types, metrics, surveys, and scorecards to meet your business needs.
  • Quickly view and segment suppliers Visualize suppliers' and associated sub-tier suppliers' risk as a supply chain and sort across risk levels, risk factors, status, and other criteria to segment and prioritize actions.
  • Incorporate 3rd party data Integrate sources of external risk data to get a complete risk picture. This includes standard connectors for partners like Dun & Bradstreet, GRMS, ecovadis, and riskmethods.
  • Proactive mitigation and campaign management Set business rules and metrics to ensure teams are notified of risk events early and automate the collection of information to ensure supplier and contract risk data stays current.

Issues Management

Track and resolve issues across all supplier activities

  • Focus on high priority issues Identify, gather, and resolve supplier related issues including deliveries, non-compliance or quality issues, invoices exceptions, and service level agreements.
  • Fast resolution Categorize, manage issues, and verify the follow-up actions; resolve the issues while informing stakeholders through workflows
  • Real-time tracking Track progress of the actions with real-time alerts and notification on issues, actions, and resolutions.

Improvement Plans

Work closely with suppliers to improve performance and develop capabilities

  • Collaborate and improve Provide metrics and transparency to your suppliers from performance evaluations, exceptions or issues in order to collaborate on solutions.
  • Visibility and accountability Gain visibility and report on key metrics shared between business stakeholders and suppliers. Assign actions and track ongoing status.
  • Project management Project management functionality for complex improvement plans and access to previous projects.

Vendor Master Data Management

Fix it, once and for all

  • Single Source of Truth A single, clean source of supplier master data that feeds all relevant systems.
  • ERP Specific Schemas Integrate with various and multiple ERP instances and ERP schemas to extract, import, and manage master data.
  • Cleanse supplier data across all ERPs Smart deduplication and merge capabilities available to ensure data is cleansed and pristine.
  • Keep it up to date Robust process backbone with an auditable request and workflow process to provide quality and auditability into the process.
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