Bvlgari & Ivalua: Elevating Luxury Retail Procurement by Controlling All Spend on a Unified Platform

Founded in Rome in 1884, Bvlgari embodies superior craftsmanship that blends modernity with timeless elegance. Ivalua is proud to be Bvlgari’s trusted partner in building a world-class Procurement function from the ground up, empowering them to continue the rich heritage of driving excellence and innovation across their global operations.

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Industry:

Luxury, Manufacturing, Retail & Consumer Goods

Headquarters:

Rome, Italy

Employees:

6,000

Website:

www.bulgari.com

About BULGARI

Bvlgari is an Italian luxury goods company, founded in Rome in 1884 by Greek silversmith Sotirio Bulgari, known for its glamorous jewelry, high-end watches, accessories, and leather goods. The brand is characterized by its distinctive Roman heritage, bold designs, vibrant color combinations, and exquisite craftsmanship. Since 2011, Bvlgari has been a subsidiary of the French luxury conglomerate LVMH.

Challenges

Procurement was highly decentralized due to Bvlgari’s complex international structure, leading to inefficiencies and delays.
Newly established Sourcing department, starting from zero with no prior purchasing culture.
Significant pressure to preserve existing IT architecture while meeting the exceptionally high user experience standards expected in a luxury retail environment.

Benefits

Four streamlined buying channels with 100% user adoption rate to efficiently manage all purchase types, from one-time suppliers to complex multi-service purchases.
Standardized procurement processes, with 1,100 users across 15+ countries, consolidating global spend management on a single, unified platform.
Custom configurations addressing unique stakeholder needs, ensuring adoption, alignment, and operational simplicity.
Ivalua’s phased module deployment perfectly aligned with Bvlgari’s evolving Procurement maturity and transformation roadmap.

Solutions Selected

Supplier Risk & Performance

Sourcing

Contract Management

eProcurement

Intake Management

Invoicing

Payments

Spend Analysis

One of the main metrics for sure has been agility and the speed of the procurement tools compared to the past. We’re focusing on excellence and creativity so it’s important that we can deliver the best result with the most strategic solution in a short period of time. And the platform helped us achieve that.