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MITRE and Ivalua: Building Standards and Transparency

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Industry:

Defense

Headquarters:

Bedford, Massachusetts & McLean, Virginia

Website:

www.mitre.org

About MITRE

MITRE is a non-profit organization that operates federally funded research and development centers to tackle national and global challenges. With nearly 6 decades of experience, MITRE brings deep technical expertise to areas like cybersecurity, healthcare, AI, and defense. By serving as an independent, trusted partner to government, industry, and academia, MITRE is dedicated to providing innovative solutions that strengthen safety, security, and public good.

Challenges

In-house development obstacles: Uncovered the complexity of building a comprehensive Procure-to-Pay solution, highlighting challenges in integrating procurement processes and the lack of seamless payment capabilities.
Evolving internal environment: Experienced significant organizational shifts, including new leadership transitions, which contributed to team-wide change fatigue.
Scalability hurdles: Seeking procurement platform via a 3rd party solution with the goal of becoming operationally excellent.

Benefits

Seamless user experience: Teams can work more efficiently thanks to a professional, and easy-to-navigate user interface design.
Modernizing Public Sector/Gov Procurement: GovCon module allows for security, regulatory compliance, while providing stakeholders with visibility and transparency of their workflows.
Data accuracy and reliability: Source of truth for data and analytics , allowing MITRE teams to expose insights within data and operate more efficiently.
Process improvements: Created consistent standards for sourcing, vendor management, invoicing, and streamlined requisition-to-purchase processes across the organization.
Control with transparency: Access detailed procurement activity status and PO lifecycle history through automated tracking, minimizing reliance on manual updates.

Solutions Selected

Supplier Risk & Performance

Sourcing

Contract Management

eProcurement

Invoicing

Payments

Spend Analysis

The value proposition that Ivalua had was its ability to be configured without customizing […] We could use it to do what we needed, specific to the GovCon space without creating technical debt and creating customizations that could cause problems down the road.