How Convergint Uses Ivalua to Drive Procurement Revenue

Industry:

Construction & Real Estate, Energy & Utilities

Headquarters:

Chicago, Illinois

Employees:

10,000

Website:

www.convergint.com

About Convergint

As a leading systems integrator, Convergint partners with a global network of manufacturers to design, install, service, and support electronic security, cybersecurity, fire and life safety, building automation, and audio-visual systems for enterprise organizations.

Challenges

Extreme System Decentralization: Convergint was operating withl over 40 different ERP systems across 220 global locations, but had zero unified supply chain or procurement tools.
Siloed, Disconnected Teams: With more than 150 procurement professionals dispersed across autonomous locations, the function operated in silos with limited collaboration, visibility, or connectivity across teams.

Benefits

Global Catalog Automation: Convergint is now able to standardize its purchasing, automating 95% of its product volume, allowing any location worldwide to get the “same product at the same price from the same vendor.”
Intelligent Automation (IA) and Speed: They are using the platform to achieve nearly 100% automated procurement workflows, optimizing for speed and accuracy (or as Doug calls it, “getting IA right before we do AI”).
Shifting Procurement to a Revenue Driver: Instead of reinforcing procurement as a deprioritized cost center, the platform transforms it into a strategic function that helps solve complex business challenges, drive revenue, reduce costs, and enable the business to scale.

Solutions Selected

Supplier Risk & Performance

Sourcing

Contract Management

eProcurement

Intake Management

Invoicing

IVA

Payments

Spend Analysis

At first, we were thinking that we needed to solve a procurement problem, but it was really a revenue problem, and it was really an opportunity to leverage Ivalua to solve some complex business problems that hadn’t been, frankly, approached or solved before.